Terms of sale & FAQ Please read these terms carefully before sending any enquiries. Thank you and welcome.

Contact: eMail: felix@cowries info or felix.lorenz@t-online.de Mailing address: Fr. Ebert-Str. 12, 35418 Buseck, Germany. Languages spoken: English, Deutsch, Francais (modeste) Payment Prices are in Euro, payment should be made within two weeks after receipt, but delayed payment is possible on larger puchases. There will be no discounts, please don't even ask, and kindly read the explanation below (FAQ). No payment in advance is necessary, but first-time customers may be asked for reference or a valid credit card. You will not be charged before the receipt and approval of the goods. Bank transfers are most welcome, the account information is given on the bottom of my eMails. Please note That my banking details have changed! Credit card - payment (VISA, Master) is possible on any ordering amount. Simply state your card number and expiry date. Paypal for any amount to: felix@cowries.info or felix.lorenz@t-online.de Postal money orders can be sent for any amount Bank cheques are accepted only for amounts exceeding Eur 500. NOT accepted: - Western Union, Moneygram or alike, American Express

Ordering Orders have to be sent by eMail: felix@cowries.info, or postal letter. Your order should contain: Lot-Number, species name, quantity required, price Sorry I do not take orders by phone or fax. New customers please include your mailing address and a valid credit card or reference to another dealer with your first order. Minimum ordering amount is 100 Euro, except for shells purchased through the auctions.

Postage: Small boxes are 5.00 Euro, bigger ones 10.00, large ones 20.00. Boxes for an ordering amount over 500 Euro are sent free of postal-charges.

Returning shells Shells may be returned within five days after receipt for whatever reason, declared as "scientific shell-sample, returned after study". Please send by registered Mail, Air Mail from overseas. Please do not use any private mail-services, but the public mail services. Sorry, but return-shipments sent by "UPS" cannot not be accepted and may be returned to sender!

Grading www.cowries.info offers shells that have been most carefully checked for their quality and correct data. Integrity is our motto, happy customers worldwide are our reward. gem: a flawless specimen without chips, scars or healed marks. gem- basically is gem, but in some species the shell-formation is less regular than in others. f+/gem: this term is used for specimens with barely noticable natural irregularities - still "gem" to most collectors and dealers. fine (f.): a specimen with natural irregularities, or slight defects. Dead-collected specimens do not fall in this category unless explained in detail*, nor do we list shells as "fine" in which the flaw visibly affects the beauty or the morphological characteristics of the shell. good (gd): a shell with apparent defects not seriously affecting the beauty. dead (fresh dead): a specimen that was not livecollected, it may come close to gem but show the apparent signs of a dead taken shell (drill holes, wear of the nacre). Please refer to the accompaining explanations and the photo for details. *A dead taken shell can still be a valuable collector's item, and it may be the only evidence available for certain species or forms.