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Terms of sale & FAQ Please read these terms carefully before sending any enquiries. Thank you and welcome. |
| Contact: eMail: felix@cowries info or
felix.lorenz@t-online.de
Mailing address: Fr. Ebert-Str.
12, 35418 Buseck, Germany.
Languages spoken: English, Deutsch, Francais (modeste) Payment
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Ordering
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Postage: Small boxes are 5.00 Euro, bigger ones 10.00, large ones 20.00. Boxes for an ordering amount over 500 Euro are sent free of postal-charges. |
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Returning shells
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Grading
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FAQ:
| "why is there no discount?" | Because I resepect
those customers who are prepared to pay my prices and I do my best to
do a fair deal. If you feel my prices are too high: please buy from
another dealer. If you want to give it a try with me: you will not
be disappointed. If you are on a budget: I will do my best to make your
dreams come true, give generous instalment-options, delayed payment, or
offer you an alternative lower price specimen. But please do not try to
bargain me down. Please be respectful: to my customers, but also to me
and the service I provide: with this website, all of its contents, and
the most buyer-friendly conditions of payment you will find anywhere on
the internet these days. Thank you for your understanding. |
| "can you reserve these shells till..." | Sorry, I do not reserve
shells. You can pay me later, but the decision
for the purchase has to be made within five days after receipt of the
shells. |
| "can you send additional fotos of..." | I can do that only in
exceptional cases, e.g. a very expensive shell,
and for established customers only. I prefer to send shells on
approval and return. |
| "can you select one that is like in the picture / big / small / dark / nice / cheaper but lesser quality" | If you give me specifications
like this I am most happy to follow them as best as possible. |
| "do you ship to the USA" | I ship
to most countries of the world, except all of South America,
Malaysia and Indonesia. |
| "why do you not respond to my eMail?" | Because
either 1) I am too busy 2) travelling 3) your request reveals
that you have not cared about reading these terms 4) other reasons.
Apologies,
please re-send... |
| "do you exchange shells" | Only in rare cases - I prefer to buy shells and collections rather than trade. |
Thank you!